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Frequently asked questions
Is your site secure ?
Our sites are 100% encrypted, so your information is inaccessible to others. Payments are handled by Stripe and Paypal, two trusted players in the transaction field.
Our servers are hosted in France, in the Paris region.
When your order is shipped, you’ll receive an e-mail with a tracking link so you can follow your order !
Yes, you can cancel your order up to 1 hour after purchase.
Contact us at contact@lightingconcepts.ie and we’ll explain the return procedure. You will only be responsible for shipping costs.
Our aim is to ensure that you are completely satisfied with your order.
If you order from the European Union, you can return your item within 14 days of receipt and obtain a refund within 14 days of telling us you are cancelling (we may wait until we have received the item back).
